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Quality
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ITW Construction Products UK operate
a comprehensive quality system as defined by BS EN ISO
9002:1994. The system employed incorporates the use of
management objectives, formal procedures, and where necessary,
detailed work instructions.
The senior management of ITW Construction Products
are committed to the promotion of awareness throughout
the organisation of customer requirements and satisfaction;
to implement and support a process of continual improvement
and to establishing and reviewing quality objectives
which shall be measurable and consistent with the quality
policy and this international standard.
All employees of ITW Construction Products UK, whether
or not directly involved in quality matters, are required
to work within the system described by the Quality Manual
& Operating Procedures, and to place the highest
priorty on the quality of customer service and satisfaction
provided by the company |
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;)
